We've become a nation of poor conversationalists. We need to do better. Maybe this will help. (And maybe some of this, even though the TED speaker says some of it is "crap"): Become a Better Listener. Your Family Will Thank You. Effective communication skills are more important than ever in our close-quarters existence. nyt 10.19.20
1. Don't multitask. (4:27)
2. Don't pontificate. (4:50)
3. Use open ended questions. (6:02)
4. Go with the flow. (6:39)
5. If you don't know, say that you don't know. (7:26)
6. Don't equate your experience with theirs. (7:46)
7. Try not to repeat yourself. (8:26)
8. Stay out of the weeds. (8:46)
9. Listen. (9:08)
10. Be brief. (10:29)
-Omar
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